FBI's Case Management Problems Continue

by TChris

The NY Times reports that the FBI is still struggling to implement a long-awaited case management system. (TalkLeft called attention to the GAO's criticism of the project here.)

The Virtual Case File system, which would allow agents to share information easily — a critical shortcoming of the present system — is already two years behind schedule and one bureau official who spoke on condition of anonymity went so far as to suggest that the program might ultimately have to be abandoned.

The system was promised to be operational before the end of this year. Now the plan is to phase it in over an undetermined period of time, adding new capabilities after core functions are shown to work well.

The FBI's current system was already obsolete by the time it was installed. The agency may be repeating that mistake with the slow rollout of the unproven VCF system.

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